Frequently Ask Questions
Check out our FAQs! For any other questions, call us on 1300 892 566, one of our friendly support team will be happy to help you.
Which cleaner will I get?
We find the best cleaning team to suit your job, then provide you with their quote, name, contact details and reviews. We only work with professional, established cleaners who will take good care of you and your belongings. Should an emergency or other issue arise, you can contact the cleaner or the Clean My Crib team for full support.
How does it work?
Tell us your budget and requirements and we find the perfect cleaner for you! No need to call around sourcing quotes from different cleaners. Our friendly support team are always on hand to help with any questions or issues you may have.
Who do I speak to?
Our on-call professional and experienced support team guide you through the process. We take full responsibility to help make your home, office or end-of-lease clean simple and easy. We maintain a 100% response rate. Our service takes your worry away.
Do you do interstate cleans?
Australia-wide, we source the best cleaner to match your budget and specific cleaning needs. Costs do vary, so let our professional team do all the hard work and find the right cleaner for your job.
How do I know if this is safe?
All cleaners sourced by Clean My Crib are Police Checked and are rated highly by multiple previous customers.
What does it cost?
Clean My Crib provide top quality home and office cleaning services throughout Australia. Our free service connects you with the right team for your job. Cost varies depending on the size of the job, your location and what is required.
How long will the clean take?
The time completely depends on the property that needs to be cleaned. Give us a call for an accurate timing and quote.
Do you clean at short notice?
Our large teams of cleaners can arrive at short notice. We will arrange for the cleaners to reach your property at the required time.
Do I have to be home when they arrive?
It's completely up to you! We recommend being around to guide the cleaners through the property. Alternatively, our cleaners can pick up the property keys from a secure keysafe on your property. Any queries, they can contact you via phone. We do require yourself or someone you nominate to be available at the end, to check the property and confirm satisfaction with the work.
Do you clean the inside of the oven
We definitely do oven cleaning. Call our support team to see if it’s already part of your cleaning package.
Do you clean just one room?
Yes! We can do just single room cleaning as well. Rates vary accordingly.
What if I’m not happy with your service?
At the end of the clean, you inspect the work and sign off that you are satisfied. If there are any particular issues on the day, the cleaner will ensure they are rectified and you are happy before they leave the property.
If we use your service, how safe are we from Covid-19?
We provide COVID -19 disinfection. We disinfect all high touch areas throughout the premises, following the Government Department of Health recommendation. On a regular basis, all cleaning teams go through a health check to ensure they do not have cold or flu-like symptoms before every clean. We also take extra hygiene precautions for every clean. We also ensure to use high qualify cleaning equipment and supplies, including hospital grade disinfectants.
Can I book a daily clean?
You certainly can. We can schedule regular cleaning and end-of-lease cleaning as well.
What do I need to do before an end-of-lease clean?
Simply ensure that the property is empty.
How do I book a clean with you?